Our solution, Dashcom H, is a cloud-based software platform that facilitates the efficient processing of consumer complaints in relation to package holidays.
The basic platform provides:
- A consumer portal, where the complainant can upload details of their claim and supporting evidence, communicate with the holiday provider and see the progress of their claim [This functionality is optional]
- A provider portal, where the holiday provider can see details of the claim, administer and respond to the claim.
Our platform has
The platform also has a number of optional modules.
Providers can either utilise the standard version of Dashcom H or DDRT can provide a fully bespoke system.
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