Our solution, Dashcom H, is a cloud-based software platform that facilitates the efficient processing of consumer complaints in relation to package holidays.

The basic platform provides:

  • A consumer portal, where the complainant can upload details of their claim and supporting evidence, communicate with the holiday provider and see the progress of their claim [This functionality is optional]
  • A provider portal, where the holiday provider can see details of the claim, administer and respond to the claim.

Platform Features

Our platform has

Built in Timings

In accordance with internal SLA's

Process Flows

Functionality to create process flows

Optional Modules

The platform also has a number of optional modules.

Providers can either utilise the standard version of Dashcom H or DDRT can provide a fully bespoke system.

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